Contact Support

Need help with a purchase, server setup or a technical issue? We'll help you find the next step.

Get assistance

For product and order questions, start from the official One Life Developments website:

Visit One Life Developments →

To make troubleshooting faster, include the product name, resource version, server build and any relevant error messages.

Before contacting us

• Try the site-wide search for installation, commands, errors or configuration topics.
• Review Troubleshooting for common causes.
• Check the documentation supplied with the exact release you purchased.
• Test the issue with the resource and its dependencies in a staging environment if possible.

Security and privacy

Never include API keys, webhook URLs, access tokens, passwords, database connection strings or other secrets in public support tickets or screenshots.

Website and store

The documentation website is a self-hosted technical resource. Orders and checkout remain on the main One Life Developments website; this documentation portal does not handle payments or store customer accounts.