Troubleshooting One Life Storage

A straightforward checklist before opening a support ticket.

Resource fails to start

• Confirm the exact resource folder name is ol-storage and contains fxmanifest.lua.
• Open the server console and check the first error, not only the last error.
• Confirm dependencies start beforehand: Check resource fxmanifest.
• Compare the currently installed database schema to the SQL packaged with the release.

Interface, prompts or actions don't work

• Check the player has the required VORP job, grade, and duty state (where applicable).
• Confirm configured interaction locations, NPC positions, and prompt distance.
• Verify inventory item IDs, usable item registration and required exports.
• Look for JavaScript errors in the NUI developer console and Lua errors in F8/server logs.

Resource-specific checks

• Check which inventory API the installed release uses.
• Verify container permissions and persistence.
• The release archive is needed to document exact exports and commands.

Contacting support

Send the resource name and version, first complete console error, steps to reproduce, and the relevant redacted config section. Never send your database passwords or webhook tokens.

Get support